Integrator IVR Platform

CPS Technology Group’s Integrator IVR platform is a robust voice solution that is capable of providing a broad range of applications - from friendly self-service applications ranging from transaction based IVR's with speech recognition to SMS/MMS messaging and Unified Communications Solutions. 

Some of the applications CPS Technology Group has developed include:

  • Large scale mobile network applications
  • SMS/MMS campaign messaging
  • Real-time quoting and pricing applications
  • Power utilities outage systems
  • Pay by phone
  • Telephone ordering systems
  • Interpreting services and switching
  • Client billing for overseas calls
  • Contact centre intelligence and workflow

Some of these solutions take up to 1.5 million calls a day.