Enterprise Alert Significantly improves the availability, productivity and
continuity of critical business processes using SMS
technology.
Integrator Platform Empowers your mobile workers with Speech Recognition, VoIP, WAP access, Fax and more...
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BANK SMART™
Is the innovative GSM SMS banking solution built
on message master™ xsp
Allows bank customers to per form wireless transactions over mobile phones or PDAs using SMS messages
Provides reliable and secure technology infrastructure
Enables bank customers to make account enquiries and other banking transactions, to view information, receive transaction alerts or advice stop payments, hot card requests, make bill payments, etc.
Offers predictable and fewer communication costs for the customer and the bank
SMS messages are sent out automatically from Core Banking, ATM and Credit Card and other payment systems -- without relying on human effort or accuracy
Delivers real-time exchange rates, interest rates, stock prices and other volatility alerts on time
Integrates with any existing or future Internet banking portal to offer a comprehensive mobile banking channel
Provides reliable and secure technology infrastructure
The SMS banking solution targets the Retail Banking industry and enables customers to make account enquiries and transact bank accounts through mobile phones. Banks can automatically send transaction notifications and alerts to mobile phones, if specific events in the banking business work-flow occur. The solution provides convenient and latest front-end technology and a flexible architecture to support an SMS based delivery channel and to provide significant benefits for both the bank and the customer.
FEATURES
SYSTEM FEATURES
Multilingual pull messaging
Multilingual push messaging
Multiple bank host connectivity
Multiple operator capability
Pull and Push marketing campaigns
Graphs and charts for trend analysis of customer responses
Transactions configurable for validated and secure e-services
Free format SMS messages can be sent by customer Service Agents and other staff through a web portal
Multiple address books of bank customers
Group definitions and bulk SMS messages
Configurable system/customer messages
Message thresholds monitoring and reporting
Optional personalisation through Internet banking
SMS notifications are sent to the customer’s mobile phone automatically on pre-defined events like account transactions, excess over limits, renewal notices, ATM and credit card transactions, etc
SMS notifications are sent through interfaces to the core banking and other computer systems or from data stored locally
Customers perform transaction and request account and status information by sending a “pull” SMS message
Marketing and other bulk messages can be sent by the bank directly through a high-speed interface to multiple mobile operators
Message delivery confirmation is tracked and pro-active action can be done for delayed messaging
ARCHITECTURE
Runs on Microsoft server platforms with Microsoft Internet Information Server (IIS) installed
Mobile connectivity through GSM modem or direct SMSC connectivity to the mobile operators
Support for various pre-defined messaging standards for easy connection to host systems Microsoft SQL Server/Oracle as backend database
XML based engine configuration and various message templates
