Enterprise Alert Significantly improves the availability, productivity and
continuity of critical business processes using SMS
technology.
Integrator Platform Empowers your mobile workers with Speech Recognition, VoIP, WAP access, Fax and more...
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OVERVIEW
CPS Implementation Services offers a team of highly-skilled engineers who are experts in the deployment, implementation and integration of RightFax solutions. Implementation Services include installation and configuration, upgrades, configuration review, cover page and forms services and advanced integration services. Whether it's through remote dial-in, an onsite implementation or a combination of both, the Implementation Services team can quickly integrate RightFax solutions with a user's existing applications.
Engineers perform installation and configuration of servers and modules in the RightFax product line. These services can be performed either by an onsite engineer, or remotely via a dial-in or Internet connection, depending on customer requirements.
Upgrade and maintenance services allow customers to keep their RightFax servers at the most current software levels as well as implement new features and configurations. Services can include the addition of new fax boards to the server, upgrading server software to the current version, addition of software modules to the server and supplemental onsite technical support. These services can be performed either by an onsite engineer, or remotely via a dial-in or Internet connection, depending on customer requirements.
To ensure that our customers maximize their RightFax solution on an ongoing basis, we provide configuration review services. Our engineers provide a complete review and analysis of the RightFax configuration and provide recommendations for enhancements or modifications in the following areas:
System performance and tuning
System capacity analysis and planning
Deployment to users
Network and deployment planning
Possible integration with other applications
These services can only be performed by onsite engineering resources.
These services help customers integrate RightFax with other business applications and leverage document delivery capabilities across the enterprise. Services include:
Advanced integration (multiple server, multiple location) with messaging applications such as Lotus Notes and Microsoft Exchange
Implementation of production components such as SAP, Oracle and Baan connectors and filters
Deployment of RightFax in a Microsoft clustered server environment.
Most services can be performed either by an onsite engineer, or remotely via a dial-in or Internet connection. However, not all services are available via remote delivery.
This service provides customers with professional quality design and development of fax cover pages and forms. This service is provided on a remote basis only.